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Council wins praise as an Investor in People

9 Jan 2006

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General Optical Council Press Release – 9 January 2006

For immediate release

Council wins praise as an Investor in People

The General Optical Council has been recognised as an Investor in People organisation after achieving the Standard in December 2005.

Investors in People is a national standard awarded to organisations that demonstrate good practice in the management, training and development of their staff. Effective staff development helps an organisation to meet its overall business aims and objectives, and can help to improve customer satisfaction and productivity.

The Council demonstrated a strong commitment to learning and development, and staff were deemed to have a good understanding of how they contribute to overall aims and objectives. Registrar, Peter Coe commented: ‘People are the lifeblood of this organisation. We are a small team, so it’s vital that everyone has the skills and motivation they need to work together effectively. The IIP report is a great endorsement, and we plan to keep building on this success.’

IIP Assessor Carol Barnes concluded that the overall culture was one of people and teams working towards common goals. ‘As I entered the door of the GOC I was struck by the calm, professional atmosphere. I was particularly impressed with the positive confirmation from everyone interviewed with regards to internal communication and the GOC’s flexible approach to support and development of its people.’

Barnes explained why training and development matters: ‘I believe staff development is important because these are the people you trust to run your business at the sharp end. The benefits of getting it right are people stay motivated and are able to do their jobs with more confidence. In my experience this has a positive effect on customer satisfaction and staff retention.’

The Investors in People Standard is based on four key principles:

• Commitment to invest in people to achieve business goals
• Planning how skills, individuals and teams are to be developed to achieve these goals
• Taking action to develop and use necessary skills in a well defined and continuing programme directly tied to business objectives
• Evaluating outcomes of training and development for individuals' progress towards goals, the value achieved and future needs.


For further information, please contact:

Kate Fielding
Communications Manager
General Optical Council
t: 020 7307 3472
m: 07763 210019
e: kfielding@optical.org


For more information about Investors in People, visit http://www.investorsinpeople.co.uk


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