GOC plans changes to boost efficiency
General Optical Council Promoting good eye care, protecting the public
GOC plans changes to boost efficiency

Business plan WEBOur plans for this financial year include a number of proposals which will benefit registrants and help keep our long-terms costs down.

The upcoming projects are published in our 2012/13 business plan.

GOC director of resources Jeff Cant said, “We’re committed to keeping downward pressure on our retention fee, which we have cut in each of the two previous years.

“We will continue to collaborate with other healthcare regulators where possible to help us to make savings by sharing best practice. Amongst the many improvements in efficiency and effectiveness projects we are planning during the next three years we intend to make further investment in our IT systems in 2012 help us make the GOC more efficient and ensure we continue to provide an excellent service to our registrants and the public.”

The changes will also include an improved online system for registrants updating their Continuing Education and Training record making it much easier to access courses and to log the points they collect. Users will still have easy access to the system through MyGOC, with registrants able to view their targets and track progress within their portfolio. We will provide a dedicated helpline and email support service for registrants.

This year saw the very successful introduction of online retention for body corporates, following the 2011 launch for individual registrants. The system has helped more registrants than ever before to renew their GOC registration on time with 94.9% now meeting the deadline.

2011 also saw the launch of a much improved register search facility on our website, and the GOC Twitter feed to help stakeholders keep up to date with the latest news.

Jeff Cant added: “Online retention has been a big success for the GOC. We’ll continue to invest wisely in the right technology to ensure we’re working efficiently, providing an optimal service to registrants and the public, and making good long-term use of resources.”


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