Students give thumbs up to online retention
General Optical Council Promoting good eye care, protecting the public
Students give thumbs up to online retention
 

Student survey webStudent registrants have followed those who are fully qualified in giving the thumbs up to our new online retention system, according to a recent survey.

In total, 120 student optometrists and dispensing opticians replied to our inaugural student survey.

Overall, 89 per cent of students declared the new system was either ‘easy’ or ‘very easy’ to use, while some 93 per cent took ten minutes or less to complete retention. The numbers are even higher than those for fully-qualified registrants earlier this year.

GOC head of registration Philip Hallam said, “Online retention has been an important part of providing our registrants with excellent customer service. We’re delighted that students have had the same positive experience of the new system that fully-qualified registrants did, and we look forward to introducing the system for optical businesses next year.” 

The survey also revealed that for 92 per cent of students, being GOC-registered during their studies helps them understand the professional status of optometrists and dispensing opticians.

Every autumn, we visit each optical training institution to meet first year students and explain about our role, and the responsibilities that come from being GOC registered. Students also receive a pack including a copy of the GOC Codes of Conduct.

Students were also positive about the customer service they received if they needed to contact the GOC registration team – with 94 per cent finding them courteous and efficient. Many students did, however, feel they would like more information about their pre-registration year, so in the coming months we will be working to improve the information students are provided with.

The full survey results are available here

 

 

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