Duty of Candour
We have, along with seven other regulators, jointly signed a statement pledging to put openness and honesty at the heart of healthcare. The ‘duty of candour’ for optometrists and dispensing opticians will mean they must be open and honest with patients when something goes wrong with their treatment or care which causes, or has the potential to cause, harm or distress.
We will include the duty in our new standards of practice, set to be published next year after a full public consultation.
To find out more about the duty of candour, please visit our website.
New MOptom course
We have granted provisional approval for Hertfordshire University to run a masters in optometry degree course. Up to 50 students will be allowed to start the course in September 2015.
Granting provisional approval is only the first step in the accreditation of new courses, with full approval only granted when the course has been running for a period of time and we are satisfied that the course meets our standards for students to achieve full registration.
For further information, please visit our website.
Council heard a presentation from the Optical Consumer Complaints Service (OCCS) at its recent meeting on 12 November. The presentation showed that the OCCS has concluded 94% of its 285 referrals within a 45 day period. In total, 97% of cases were successfully mediated by the OCCS.
The OCCS mediates all consumer complaints raised by members of the public, patients and optical professionals or practices regulated by us. Nockolds Solicitors deliver the service for us under a three year contract, which started on 1 April 2014.
Optical sector report
Council was presented a draft report on optical sector developments and trends and the report will now be finalised and published on our website. The report looks at how society is changing, including changes in demographics which will impact on the optical sector; developments within the optical sector across the UK; and developments within the broader regulatory and health environment.
The draft optical sector report is available to view on our website