Business Standards consultation update
General Optical Council eBulletin 40
February 2019

Business standards consultation update


Last month we published the full report of our consultation on draft new Standards for Optical Businesses. The new standards are designed to make clearer what we expect of business registrants, reflect changes in optical and wider healthcare practice and recent changes to our individual standards, such as the inclusion of the duty of candour and the need to obtain valid consent.

We received responses from a wide range of stakeholders, including individual practitioners, optical businesses and representative bodies and associations. Independent research agency, Pye Tait Consulting, conducted the analysis of the responses and carried out interviews and focus groups with patients, registrants and optical businesses.

Analysis of the consultation findings show high approval levels from respondents. Key results from the survey undertaken as part of the consultation included 70 per cent of respondents agreeing that the standards can be applied by and to different types of optical businesses and a further 81 per cent of respondents agreeing that the GOC’s expectations of optical businesses are clear. Many respondents also reported that the draft proposals reflect ‘what businesses do anyway.’

Feedback from patients also highlighted the importance of business standards, with 84 per cent of patients interviewed saying they would rather ‘use an optical business that meets a certain set of standards, than one that does not’.

The final version of the business standards and accompanying implementation plan were approved by Council on the 13 February 2019. The new Standards for Optical Businesses are expected to come into force in October 2019.

To read the consultation report please click here.



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