All registrants are reminded that we are now in the final year of the current CET cycle. All registrants must ensure they have obtained 36 points across the three year cycle, including a minimum of six points in each calendar year and, for optometrists and contact lens opticians, attendance of a minimum of one peer review group in the cycle.
Failure to obtain these points may result in removal from our registers, which means you will be unable to legally practise optometry or dispensing optics until you have successfully applied for restoration.
Nockolds, who provide the Optical Consumer Complaints Service ( OCCS ), reported to our Council their first year running the service. The report showed widespread satisfaction with the OCCS’ process, being rated 9 out of 10 by respondents to a survey.
In total, the OCCS received 622 enquiries, 85 per cent of which related to consumer complaints. The OCCS reached a resolution in over 98 per cent of cases that it dealt with. 90 per cent of concluded enquiries were dealt with within 45 days, with 99 per cent within 52 days and 100 per cent within 90 days.
Nockolds’ annual report can be found here.