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Current vacancies

Education Administrator - 5 month FTC

About the GOC

We are the regulator for the optical professions in the UK. We currently register approximately 30,000 optometrists, dispensing opticians, student opticians and optical businesses. Our purpose is to protect the public by promoting high standards of education, conduct and performance amongst opticians.

 

About the role

We are recruiting for an Education Administrator to join on a 5 month FTC basis to provide general administrative support to the Education team.  The Education Administrator will also provide specific administrative support to the Education Manager and to the Head of Education.

Key accountabilities

  • Handle departmental enquiries including requests for information, mainly related to Education by telephone, email or letter.
  • Undertake record keeping, scanning and filing in relation to departmental processes, such accreditation and quality assurance visits, and Council and committee members.
  • Print, collate and distribute papers for Council and Committee meetings, papers and reports for visits to education institutions.
  • Schedule and coordinate meetings, appointments and travel arrangements, including room bookings, arranging catering and printing papers.
  • Provide administration support for the Accreditation and Quality Officers including, but not limited to making travel and hotel arrangements for visits.
  • Prepare and modify documents including correspondence, reports, drafts, letters and emails.
  • Ensuring the education section of the website is kept up to date and that visit reports are published in a timely manner.
  • Provide administrative support across the team, including collation of information, photocopying, printing, proofreading, updating website content etc. to facilitate the effective and efficient working of the team.
  • Responsible for organising team meetings and relevant events including dates and capturing action points.

Essential skills/experience/qualifications

  • Good organisational and planning skills, and the ability to prioritise workload.
  • Good verbal and written communication skills and attention to detail.
  • Ability to learn and apply new processes quickly.
  • Administrative experience.
  • Advanced MS office skills as appropriate to the role e.g. Word, Excel and PowerPoint
  • Regulatory/Educational (Desirable).

Education Administrator - Advert - August 2019 Education Administrator - Advert - August 2019  

Education Administrator - JD - August 2019 Education Administrator - JD - August 2019  

Acrobat Reader icon EDI Monitoring Form 2018

Salary range: £24,447 - £28,761

Closing date: 5:00pm Thursday 5 September 2019

Interview date(s): W/C 9 September 2019

We are committed to ensuring that in exercising all of our functions we operate in a fair and transparent manner and in a way that is free from discrimination, harassment and victimisation. Within all of our functions, we are committed to promoting equality; valuing diversity; being inclusive; and meeting our equality duties. We will not discriminate on age; disability; gender reassignment; race/ethnicity; religion or belief; gender; sexual orientation; marriage and civil partnership; and pregnancy and maternity.

How to apply

Please send the following to HR@optical.org:

  • Your CV (up to three A4 pages)
  • Your covering letter

We would also appreciate it if you would submit your monitoring form (which will be held confidentially by HR, used only for the purposes of monitoring our recruitment processes, and will not be shared with anyone involved in the selection process). Please be advised it is not compulsory to complete this form. For more information about our commitment to equality, diversity and inclusion please see our EDI Strategy on our website.

For further information on any of the information above, please visit our website.

Should you have any queries, please call HR on 020 7307 9470 or email HR@optical.org.  Alternative formats are available on request.

 

Performance & Planning Officer - Permanent

About the GOC

We are the regulator for the optical professions in the UK. We currently register approximately 30,000 optometrists, dispensing opticians, student opticians and optical businesses. Our purpose is to protect the public by promoting high standards of education, conduct and performance amongst opticians.

About the role

To coordinate activity relating to the GOC’s corporate performance and business planning processes.

Key accountabilities

  • Produce corporate performance reports - presenting data, trends and analysis in a wide range of reports
  • Provide cross-organisational support in relation to the collection of corporate performance data, including the promotion of good data management, development of performance indicators and quality controls to identify improvements in reporting methodology
  • Coordinate the annual business planning process and production of business plans
  • Produce reports monitoring progress with delivery of business plan activities
  • Maintain governance databases and manage internal surveys, extracting data for reporting purposes’ relating to a variety of issues, such as staff satisfaction, EDI monitoring, corporate complaints and information requests
  • Produce the annual EDI monitoring report – including analysis of monitoring data
  • Provide administrative support across the department, including assisting with correspondence, record keeping, publication of information on the GOC intranet and website, corporate complaints, the corporate policy review processes and complete EDI activities

Essential skills/experience/qualifications

  • Good organisational and planning skills, and the ability to prioritise workload
  • Good written and verbal communication skills, including management of stakeholders and enhanced reporting experience
  • High levels of numeracy, attention to detail and the ability analyse statistical information
  • Advanced MS office skills (Word, Excel and PowerPoint) and SQL experience
  • Strong analytical skills and an ability to interpret findings for inclusion in written reports
  • Results orientated with good organisational, prioritisation and planning skills

Critical competencies/Behaviours (E.g. Team orientation, customer focus, innovative, detail conscious, initiative etc)

  • Excellent approach to customer service and continuous improvement
  • Able to work independently, plan ahead and drive completion of work, prioritising effectively and co-ordinating with colleagues to resolve queries and provide responses
  • Decisions/recommendations are objective, well-reasoned and supported by appropriate and relevant information/evidence
  • Works collaboratively by engaging with appropriate internal and external contacts and builds networks to support learning, ideas and initiatives
  • Information is conveyed accurately and clearly to ensure all parties understand, both whether verbally and in writing
  • Strong analytical, creative-thinking and problem-solving skills
  • Proactive suggestions of alternative approaches or solutions which are well thought through and workable

Salary range: £29,327 - £34,503

Closing date: 9:00 Monday 26 August 2019

Interview date(s): W/C Monday 2 September 2019

We are committed to ensuring that in exercising all of our functions we operate in a fair and transparent manner and in a way that is free from discrimination, harassment and victimisation. Within all of our functions, we are committed to promoting equality; valuing diversity; being inclusive; and meeting our equality duties. We will not discriminate on age; disability; gender reassignment; race/ethnicity; religion or belief; gender; sexual orientation; marriage and civil partnership; and pregnancy and maternity.

 

Performance and Planning Officer Advert - August 2019 Performance and Planning Officer Advert - August 2019

Performance and Planning Officer JD - August 2019 Performance and Planning Officer JD - August 2019

Acrobat Reader icon EDI Monitoring Form 2018

   

How to apply

Please send the following to HR@optical.org:

  • Your CV (up to three A4 pages)
  • Your covering letter

We would also appreciate it if you would submit your monitoring form (which will be held confidentially by HR, used only for the purposes of monitoring our recruitment processes, and will not be shared with anyone involved in the selection process). Please be advised it is not compulsory to complete this form. For more information about our commitment to equality, diversity and inclusion please see our EDI Strategy on our website.

For further information on any of the information above, please visit our website.

Should you have any queries, please call HR on 020 7307 9470 or email HR@optical.org.  Alternative formats are available on request.

 

 

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