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Head of IT - Permanent

About the GOC

We are the regulator for the optical professions in the UK. We currently register approximately 30,000 optometrists, dispensing opticians, student opticians and optical businesses. Our purpose is to protect the public by promoting high standards of education, conduct and performance amongst opticians.

About the role

The Head of IT is responsible for:

  • defining, creating and delivering the IT strategy in line with our strategic plan;
  • managing the IT team;
  • ensuring effective, relevant and secure IT solutions are implemented and appropriately maintained; 
  • establishing and overseeing key stakeholder relationships;
  • establishing and successfully delivering against the IT budget.

Key accountabilities

  • Work with senior management to design and deliver an innovative and robust IT strategy, aligned to achievement of our strategic plan.
  • Provide leadership and strategic advice to the organisation on IT and digital solutions.
  • Work with the Senior Management and Leadership Team to design and implement IT centric business solutions.
  • Develop and implement effective governance arrangements for the strategic direction of IT and for the commissioning and use of IT, compliant with our financial and procurement procedures.
  • Manage the IT Team, in line with our values and encouraging innovative and creative solutions.
  • Ensure effective and efficient IT services, systems and security to enable us to effectively operate on a daily basis.
  • Produce robust business case rationale and cost benefit analysis for all IT investments and initiatives.
  • Manage key stakeholder relationships internally and externally including the appointed IT Host.
  • Continuously monitor and evaluate relationships with vendors, creating cost-efficient contracts.
  • Ensure delivery of the IT budget and key metrics.
  • Identify, create and maintain IT policies in line with best practice, ensuring applicable staff education.

Essential skills/experience/qualifications

  • Solid experience of leading a progressive IT function. 
  • Successful delivery of IT projects to cost and time specifications.
  • Experience of creating SLAs and a thorough and up-to-date understanding of IT infrastructure and desktop support practices (e.g. ITIL).
  • An understanding of and commitment to GDPR.
  • Proven negotiation skills and experience of managing third-party projects and contracts.
  • Proven project management skills.
  • Deep understanding of MS Office 365, including Dynamics and Sharepoint.
  • Proven successful networking and stakeholder management experience.
  • Proven effective budget management experience. 
  • Proven ability to apply creative thinking and take initiative in problem solving and suggesting and implementing improvements.
  • Flexible approach with the ability to adapt to changing priorities and an ability to stay calm and positive under pressure.

 

Salary range: £49,099- £59,930

Closing date: 9am Wednesday 21 August 2019

Interview date(s): W/C 26 August 2019

We are committed to ensuring that in exercising all of our functions we operate in a fair and transparent manner and in a way that is free from discrimination, harassment and victimisation. Within all of our functions, we are committed to promoting equality; valuing diversity; being inclusive; and meeting our equality duties. We will not discriminate on age; disability; gender reassignment; race/ethnicity; religion or belief; gender; sexual orientation; marriage and civil partnership; and pregnancy and maternity.

Head of IT - Job Advert Head of IT - Job Advert

Head of IT - Job Desciption Head of IT - Job Desciption

Acrobat Reader icon EDI Monitoring Form 2018

How to apply

Please send the following to HR@optical.org:

  • Your CV (up to three A4 pages)
  • Your covering letter

We would also appreciate it if you would submit your monitoring form (which will be held confidentially by HR, used only for the purposes of monitoring our recruitment processes, and will not be shared with anyone involved in the selection process). Please be advised it is not compulsory to complete this form. For more information about our commitment to equality, diversity and inclusion please see our EDI Strategy on our website.

 

For further information on any of the information above, please visit our website.

Should you have any queries, please call HR on 020 7307 9470 or email HR@optical.org.  Alternative formats are available on request.

 

Performance & Planning Officer - 12 month FTC

About the GOC

We are the regulator for the optical professions in the UK. We currently register approximately 30,000 optometrists, dispensing opticians, student opticians and optical businesses. Our purpose is to protect the public by promoting high standards of education, conduct and performance amongst opticians.

About the role

To coordinate activity relating to the GOC’s corporate performance and business planning processes.

Key accountabilities

  • Produce corporate performance reports - presenting data, trends and analysis in a wide range of reports
  • Provide cross-organisational support in relation to the collection of corporate performance data, including the promotion of good data management, development of performance indicators and quality controls to identify improvements in reporting methodology
  • Coordinate the annual business planning process and production of business plans
  • Produce reports monitoring progress with delivery of business plan activities
  • Maintain governance databases and manage internal surveys, extracting data for reporting purposes’ relating to a variety of issues, such as staff satisfaction, EDI monitoring, corporate complaints and information requests
  • Produce the annual EDI monitoring report – including analysis of monitoring data
  • Provide administrative support across the department, including assisting with correspondence, record keeping, publication of information on the GOC intranet and website, corporate complaints, the corporate policy review processes and complete EDI activities

Essential skills/experience/qualifications

  • Good organisational and planning skills, and the ability to prioritise workload
  • Good written and verbal communication skills, including management of stakeholders and enhanced reporting experience
  • High levels of numeracy, attention to detail and the ability analyse statistical information
  • Advanced MS office skills (Word, Excel and PowerPoint) and SQL experience
  • Strong analytical skills and an ability to interpret findings for inclusion in written reports
  • Results orientated with good organisational, prioritisation and planning skills

Critical competencies/Behaviours (E.g. Team orientation, customer focus, innovative, detail conscious, initiative etc)

  • Excellent approach to customer service and continuous improvement
  • Able to work independently, plan ahead and drive completion of work, prioritising effectively and co-ordinating with colleagues to resolve queries and provide responses
  • Decisions/recommendations are objective, well-reasoned and supported by appropriate and relevant information/evidence
  • Works collaboratively by engaging with appropriate internal and external contacts and builds networks to support learning, ideas and initiatives
  • Information is conveyed accurately and clearly to ensure all parties understand, both whether verbally and in writing
  • Strong analytical, creative-thinking and problem-solving skills
  • Proactive suggestions of alternative approaches or solutions which are well thought through and workable

Salary range: £29,327 - £34,503

Closing date: 9:00 Monday 26 August 2019

Interview date(s): W/C Monday 2 September 2019

We are committed to ensuring that in exercising all of our functions we operate in a fair and transparent manner and in a way that is free from discrimination, harassment and victimisation. Within all of our functions, we are committed to promoting equality; valuing diversity; being inclusive; and meeting our equality duties. We will not discriminate on age; disability; gender reassignment; race/ethnicity; religion or belief; gender; sexual orientation; marriage and civil partnership; and pregnancy and maternity.

 

Performance and Planning Officer Advert - August 2019 Performance and Planning Officer Advert - August 2019

Performance and Planning Officer JD - August 2019 Performance and Planning Officer JD - August 2019

Acrobat Reader icon EDI Monitoring Form 2018

   

How to apply

Please send the following to HR@optical.org:

  • Your CV (up to three A4 pages)
  • Your covering letter

We would also appreciate it if you would submit your monitoring form (which will be held confidentially by HR, used only for the purposes of monitoring our recruitment processes, and will not be shared with anyone involved in the selection process). Please be advised it is not compulsory to complete this form. For more information about our commitment to equality, diversity and inclusion please see our EDI Strategy on our website.

For further information on any of the information above, please visit our website.

Should you have any queries, please call HR on 020 7307 9470 or email HR@optical.org.  Alternative formats are available on request.

 

 

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