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Current vacancies

Hearings Administrator - Permanent

About the GOC

We are the regulator for the optical professions in the UK. We currently register approximately 30,000 optometrists, dispensing opticians, student opticians and optical businesses. Our purpose is to protect the public by promoting high standards of education, conduct and performance amongst opticians.

About the role

We are looking for a Hearings Administrator to proactively support the Hearings Team, to participate in the development and maintenance of administrative systems within the team according to its aims and objectives, and to provide administrative support in relation to the preparation of events heard by the Fitness to Practise Committee.

Key accountabilities

  • Provide administrative support to the Hearings staff, including the drafting of letters and liaising with the hearing parties involved in a hearing event (e.g. chasing up requests for information)
  • Provide information to registrants, witnesses, representatives, observers and others about the hearings role, functions and procedures.
  • Manage distribution of incoming post, including the scanning of correspondence and records. Maintain departmental filing (paper and electronic), including entering/retrieving information from databases to a high standard of efficiency.
  • Assist in the collation of data and information from a range of internal and external stakeholders in order to retain and update central databases for the team.
  • Manage the hearings inbox and act as the first point of contact for all telephone queries within the hearings department and action or delegate the query as necessary.
  • Actively participate in training and development events within the directorate, and keep own skills and knowledge up to date.
  • Provide other equivalent administrative support to the directorate, and to the organisation, as directed.
  • Send hearing bundles to parties in accordance with the Rules.
  • Provide scheduling support and assistance as required.

Essential skills/experience/qualifications

  • Good computer skills including Microsoft, Excel and PDF
  • Excellent attention to detail and organisational skills
  • Proactive attitude with good problem solving skills
  • A team player and able to work well with peers and senior team members

Hearings Administrator - Advert - Sep 2019 Hearings Administrator - Advert - Sep 2019

Hearings Administrator - JD - Sep 2019 Hearings Administrator - JD - Sep 2019

Acrobat Reader icon EDI Monitoring Form 2018

Salary range: £24,447 - £28,761 – Dependent on experience

Closing date: 12pm Wednesday 25 September 2019

Interview date(s): 3 & 4 October 2019

We are committed to ensuring that in exercising all of our functions we operate in a fair and transparent manner and in a way that is free from discrimination, harassment and victimisation. Within all of our functions, we are committed to promoting equality; valuing diversity; being inclusive; and meeting our equality duties. We will not discriminate on age; disability; gender reassignment; race/ethnicity; religion or belief; gender; sexual orientation; marriage and civil partnership; and pregnancy and maternity.

How to apply

Please send the following to

  • Your CV (up to three A4 pages)
  • Your covering letter (up to two A4 Pages)

We would also appreciate it if you would submit your monitoring form (which will be held confidentially by HR, used only for the purposes of monitoring our recruitment processes, and will not be shared with anyone involved in the selection process). Please be advised it is not compulsory to complete this form. For more information about our commitment to equality, diversity and inclusion please see our EDI Strategy on our website.

For further information on any of the information above, please visit our website.

Should you have any queries, please call HR on 020 7307 9470 or email  Alternative formats are available on request.




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The General Optical Council is composed of 12 members

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Healthcare regulation in the UK is currently undergoing reform and modernisation – so this is an exciting time to join us.