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Senior management team

  1. Picture of Lesley Longstone

    Lesley Longstone

    Chief Executive and Registrar

    Lesley has worked in a variety of fields including employment, education, youth and criminal justice in both national and international contexts. She has recently completed periods as Interim Chief Executive of the Crown Prosecution Service and was previously Chief Executive of the Independent Police Complaints Commission.

    Lesley is also Deputy Chair of Ambitious about Autism and Chair of the Ambitious about Autism Schools Trust.

     
  2. Picture of Alistair Bridge

    Alistair Bridge

    Director of Strategy

    Alistair is an experienced senior leader with a background in professional, economic and consumer protection regulation, and as solicitor in private practice. He has particular expertise in strategy and policy development, communications and stakeholder engagement. Alistair has a law degree from the University of Cambridge and an MA in organisational consultancy from the Tavistock Centre that provided insight into group dynamics and consultancy skills to optimise individual and team performance.

    As Director of Strategy at the General Optical Council, Alistair is responsible for strategy, communications, stakeholder engagement, professional and business standards, policy, research, governance, business planning and performance reporting.

    At the communications regulator Ofcom, Alistair held various senior roles covering consumer protection, consumer policy and strategic planning.  As Executive Director of the Communications Consumer Panel, the independent statutory body that champions consumers’ interests in the communications sector, he led policy and research projects to successfully influence Ofcom, Government and industry.

  3. Picture of Dr Subo Shanmuganathan

    Dr Subo Shanmuganathan

    Interim Director of Education

    Subo has had multiple roles in the university, NHS and not-for-profit sectors, most recently as Director of Education, Policy and Research at the Chartered Institute of Arbitrators and as Director of Skills Development at Relate UK. In both roles she was involved in the strategic planning, innovation and implementation of major influential workforce programmes.

    She has also served as a Chair, Trustee and Non-Executive Director for international development charities, grant awarding charities and a social enterprise, for 14 years. She is a Fellow of the Higher Education Academy and a qualified coach.

  4. Picture of Mark Webster

    Mark Webster

    Director of Resources

    Mark is a qualified Chartered Accountant, and has held Finance Director roles across a variety of Companies within the not-for-profit, healthcare and recruitment sectors, including at The Royal London Society for Blind People, Lifeways Financial Limited and The JM Group.

    In his previous roles, Mark’s key achievements include leading a charity through strategic transition, leading the integration of large healthcare divisions into a highly acquisitive group, and working with senior management to implement new business information systems.

    Mark possesses a wide range of skills and a varied portfolio gained within both large and smaller organisations, overseeing the Finance, HR, IT, Registration and Facilities functions. 

  5. Picture of Dionne Spence

    Dionne Spence

    Director of Casework and Resolution

    Dionne has extensive experience in leading large multi-disciplinary teams of up to 500 staff to deliver against challenging corporate objectives, with budgetary responsibility for up to £22m.

    She is currently Head of Casework Teams at the Financial Ombudsman Service. Prior to that she has had roles at the Prison and Probation Ombudsman, HM Inspectorate of Court Administration and HM Courts Service.

    Dionne is an active volunteer within her local community, leading a local Brownies and Guide group for the last nine years. She has recently started learning to play the piano and is hoping to begin learning British Sign Language within the next 12 months.