Our statutory function is ‘to protect, promote and maintain the health and safety’ of members of the public. We interpret this in our mission as:
Assuring the health and protection of those who use the services
of optometrists and dispensing optician
Our work is built on a foundation of six core values. These values are based on the Better Regulation Commission’s criteria for good regulation.
Proportionate:
We will identify and target the issues of greatest risk to public safety.
We will remove unnecessary bureaucracy.
Accountable:
We will seek, and respond to, the views of stakeholders and partners.
We will consider and review the consequences of our actions.
Consistent:
We will work in collaboration with UK health regulatory bodies and
other partners to develop consistent policies and procedures.
Transparent:
We will explain and publicise decisions, and make public, wherever possible, Council information, activities and proceedings.
Targeted:
We will ensure that our activity is focused on the areas of greatest risk, or where there is most benefit to public health and safety.
Organisational Excellence:
We will provide good value for money.
We will pursue high standards of customer service.
We will ensure that the Council is a good place to work, particularly through
developing and training our staff and members.
We will promote and develop equality and diversity in all our work.