Raising concerns

In this section you will find guidance on how to raise a concern about an optician or another optical professional, an education programme or a CPD provider, and information on how we investigate and manage that concern.

Raising concerns about an optician

Guidance on how to raise concerns about an optician's fitness to practise.

Hearings

Find out how we run our fitness to practise hearings, guidance to understanding your role as a witness and read outcomes of our past hearings.

Raising concerns about a CPD provider

Outlining how you can raise a concern or complaint about a CPD provider and the steps we will take to deal with it.

What to do if concerns are raised about you

Information for registrants on what to do if concerns are raised about them.

Raising concerns about an education programme

Information about how you can raise concerns about an education programme or qualification.